Hi Dotti,
I don't really know what to do. My figures, as with everyone else on Medium, crashed right down last month, and I had very few reads.
Along with that went most of my income - same with other writers.
I realized at some point that my articles weren't being shown to my followers, and I asked some, and they hadn't seen my stories on their feeds. I have continued to write more or less an article a day, so this has not been on my side.
I think the only thing to do is subscribe so that you get a notification every time I write, or have you done that, and you didn't receive a notification?